A Rapidly Growing Virtual Care Delivery Platform For Health Care Organizations

Up and Running Software currently serves a disruptive digital health startup, helping to build out its proprietary platform designed to improve patient experience in a mobile world. Specifically, the platform helps hospitals coordinate care for all patients, improves workflows, reduces costs and risk, and helps increase overall efficiency while also facilitating virtual care.

By combining leading health care organizations’ proven programs and practices into a single user-friendly platform, the platform can handle any virtual care case. Such streamlining empowers care teams with the tools to manage, monitor, and engage the right patients at the right time.

Our client’s cutting-edge health care platform serves several prestigious commercial and federal end clients, including the U.S. Government through the U.S. Coast Guard (USCG) and the U.S. Department of Veterans Affairs. Specifically, our client built and deployed a secure, robust virtual care platform for the USCG that is used by more than 400 of its health care providers serving tens of thousands of patients.

Up and Running’s developers work directly with the client as additional members of the core development team. Initially, we were brought on to conduct automated load and performance testing to validate the client’s implementation and launch for a U.S. government entity. The end client needed a way to manage virtual care for its more than 87,000 active personnel following the onset of the COVID-19 pandemic, and the platform provided them with this. We created a variety of JMeter scripts to simulate end-user behavior and a cluster of nodes to test the environment backend as part of the due diligence.

Our involvement began with backend service implementation as well as performance and scalability testing and optimization. Over time, following successful execution of the automated load testing and optimization tasks, our role has grown. Currently, we are involved in the full scope of the client’s development workflow, including:

Additionally, we have also been working on the following items throughout the duration of our relationship:

Up and Running is also serving the client by leading the development of two mobile initiatives:

For these latter projects, Up and Running is responsible for both the mobile client and server synchronization elements, and we also assist with architecting the full end-to-end solution.

The following technologies were utilized to help our client:

Our partnership with this client represents a vertical in which we are particularly experienced. With over two decades serving organizations of all sizes in the health care sector, we have become adept at anticipating our clients’ needs in this area. We look forward to a continued fruitful collaboration and hope to keep providing our expertise to contribute to our client’s mission to serve as the backbone virtual care delivery platform for health care organizations and to help patients and providers across the world.

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