These words about Up and Running come straight from the heart. They are unsolicited thoughts from our customers:

Essential Education

Happy holidays Happy holidays Happy holidays
Kind words from a great customer!

"Thanks for all the work you do behind the scenes to make our user experience seamless!"

"Your work is amazing and an inspiration to all of us. Thanks for your diligence and insight and commitment to excellence."

"Thank you...for making the 'magic' happen. You'll never know how much we appreciate your efforts!"

"I enjoy working with you and appreciate you making our designs come to life."

- The team at Essential Education

Interactive Ensemble

"I was asked to share with you the deep appreciation for all the work done on [the project]. The head of the agency asked me this morning to please express his gratitude for all the work completed, especially with the crazy timeline. He is very pleased with your work and wanted me to share that with you.

I too am appreciative of all the effort that has gone into this project. I promise I won't ever agree to such a crazy short timeline again as that was too challenging, but everyone worked hard to make it happen, so THANK YOU!”

- Deborah Shelby, CEO and Owner at Interactive Ensemble

Essential Education

“Hey team,

"Thanks for the great overview, Vlad! That's wonderful! Thank you for your hard work in helping make January [2023] our best month! You're much appreciated!"

- Division president

"Amazing job Vlad. Your magic is much needed..."

- Founder and CEO

An Industry Leader in Manufacturing, in business for over 50 years and a winner of multiple state-level awards

“Please tell whoever needs to know that Sanjin, Tino, and Mattias have been fantastic to work with and have done great work for us.”

- [Technology Sales Manager]

Full-Service Marketing Agency

“You guys do a great job and I love and appreciate the detailed reports you send!”

- [Project Manager]


"I do want to thank [Up and Running Developer] for his time. And his work. We did have an expectation since the onset that the resource would be only temporary, we did go longer than expected. This decision was not based on anything other than the budget of time and money allocated to complete the project. I enjoyed working with him and I hope to tap into his skills possibly in the future should a need arise.

Thanks as always for providing us with the professionalism and support over these years."

- Steve Nares, IT Manager at DocuCents

Digital Wave Technologies

"[Up and Running Developer],
[Web Services Production Manager] understanding is correct, we've made so much progress on mediums and high items the client is fine with us slowing down. As you wrap up the items assigned to you we won't have new ones. We really appreciated your availability to jump in so quickly and help us dig out on a crazy deadline!"

- Sarah Ailes , Web Services Sales Director at Digital Wave Technologies

Interactive Ensemble

"Very pleased with your (design) work, you have made my client very happy and that makes me happy so I hope now you too are happy!"

- Deborah Shelby, CEO and Owner at Interactive Ensemble

Horizon Research, Inc.

Thanks for all of U&R’s work on the 2018 NSSME. We think it was a great success.

- P. Sean Smith, President at Horizon Research, Inc.

VR / AR / AI / Blockchain Startup

Hi Ian,

I wanted to give some positive feedback about [VR / AR / AI / Blockchain Startup] experience working with Patrick Gerzanics. It wouldn’t do Patrick justice to say it’s just a “pleasure” to work with him; it is an honor.

I learn so much from him everyday. Patrick’s experience and expertise far outweigh his nonexistent ego.

Patrick has experienced an enormous amount of pressure from [VR / AR / AI / Blockchain Startup] and Project PAI in the past several weeks. He has not only endured the pressure, he rises up to meet it and resolve it — consistently.

Ian, you’ve done an incredible job of recruiting good candidates, and Patrick is one of them.

- [Chief Engineer of Startup, one that’s funded by investors who’ve funded the likes of Tesla, Sprint, Slack, and Nvidia]


thank you Pocketfives
Kind words from their Lead Developer!

VR / AR / AI / Blockchain Startup

“Got great feedback on the awesome job he is doing on blockchain protocol development - quick FYI – thanks.”
(Message sent from their CEO to our CEO.)

- [CEO of Startup, one that’s funded by investors who’ve funded the likes of Tesla, Sprint, Slack, and Nvidia]

Creative Digital Agency

I can say good things about [Up and Running Developer] and the excellent work he delivered, the responsive communication, the quality of development, and the commitment through holidays, some late nights, and looooong days. I hope to work with you again.

- [CEO and Owner of a Creative Design Agency]


Aurangzeb Agha
to Vlad, Peter

Hey guys! I just got the SEO report from Vlad. Wow! I was expecting a quick e-mail that broke down the details of things we needed to consider but instead I got a full report that blew me away!

Not only did the report have a ton of detail, it also had some great insights and idea's we hadn't even thought of and are now in the process of implementing. Super impressive! Thanks!



Aurangzeb (Zabe) Agha / Founder & CEO

Essential Education

Happy New Year EEC
Kind words from a great customer!

Creative Digital Agency

UnR Team,

Thank you for all you collaboration and support this year. We had a great year and great feedback from our clients. Thanks for working with us to make that happen. We wish you a great holidays and look forward to working together in 2018.

- [CEO of a Creative Digital Agency]


Thank you so much for all your help and support… I appreciate the confidence that I have - knowing that YOU, Long and Yuri are in my corner- supporting what I don’t understand and allowing me to be the best at what I do…

it’s a TRUE HONOR to have wonderful professional partners… Thank you!

- J Schwanke, Flower Expert and CEO at uBloom.com

Online RFPs - competitive procurements platform

Marko is great to work with and very efficient and talented.

- Jim Walman, Founder and CEO at Online RFPs

Dream Catcher - Educational platform

Hello gentlemen,

Proud to say that we won the innovation show case award. Congratulations to you and your team for making this possible.

- Steve Ward, Founder and CEO at Dream Catcher

AMIA - Informatics Professionals

Hi Andrew and Pete,

It was really smooth transition to move to new server. It has been up and running properly. In two weeks I will contact Rackspace to decommission the old server.

Thank you Andrew and Yuriy for your hard work.

- Miyoung Kim, Web/Online Developer at AMIA

Passare, a part of the Funeral Directors Life Insurance Company (FDLIC)


I can’t tell you just how appreciative I am of all your hard work. I know y’all put in many, many, many hours to make sure everything is right for our customers. As someone that deals with customers every single day, I’m assured that the product we are presenting to our customers is of the best quality because we have the best team. I know you don’t hear it much but THANK YOU! Thank you for all of the hours you put into making our product the best!

- Kelsey Swearingen, Account Success Manager at Passare

Digital Agency

"We received an urgent request from our client regarding events. Can you and your team review and let us know what needs to be done and how quickly this can be implemented?"

Within hours of the first notification, we fixed and tested the solution. This was unplanned work that we acted on immediately because the end customer considered it an urgent situation.

"Btw - Client notified and happy with quick turnaround - thanks!"

- [Sr. Program Manager & Quality Assurance Director of a Digital Agency]

Passare, a part of the Funeral Directors Life Insurance Company (FDLIC)

I am very appreciative of the developers I work with on a daily basis at Up and Running. I am deeply grateful for all they do for me personally and for Passare. Each and every single one of them goes well out of their way to ensure not only my success personally, but the success of our company as well. During times of meeting tight deadlines, I’ve seen the Up and Running developers kick it into high gear to help us continue to meet our deadlines, which has been quite impressive.

In regards to Tim Chamness, you have a true gem in that man! He is the most patient, thorough, kind, and well-spoken person I have come across in a very long time. He is an absolute pleasure to work with! I come to the product world after being a funeral director for 10+ years, and therefore, I’ve had a sharp learning curve. Tim is always willing to drop what he is doing to listen, give feedback, and ‘make me smarter,’ which I am so incredibly grateful for. Without Tim by my side along with your developers as mentioned above, I’m certain I wouldn’t be nearly as successful at my job as I am.

- Nick Tunheim, Product Manager at Passare

UX experts who serve the likes of 3M, McAfee, & the US Government

"Hi Pete,

Thought you might like to see a photo of the tasty ice cream we received from you and your team last week! Thanks!

Hope you're having a good summer. Let's reconnect as September gets rolling. I'd love to hear about what you're working on.

- [ Principal, High-end, technically-focused UX agency ]

First Databank, Inc.

"Hi Pete, Ian and Team,

Thank you so much for the ice cream!! 🙌

You’re always so generous and thoughtful.
We really appreciate you and your team as well! ☺
- Dasi, Dewey, Doug & team"

- Dasi Howell, PhD, Product Owner, First Databank, Inc.

Dagger Analytics

"Got the ice cream today. Thanks. An annual summer highlight for 4 years and counting and hopefully many more."

- Bruce Fein, Legal Director, Dagger Analytics


"Hi Pete and Ian,

Thank you for the wonderful ice cream surprise! It's very tasty - especially the Java one :)
Your team has been extremely helpful to us from the beginning. We wouldn't be anywhere near where we are without Tim's skills and hard work. We should be sending you the ice cream!

Thank you,

- Joshua Smith, Web Developer and Database Administrator, SCWBI

Digital Wave Technologies

"Thanks [Up and Running Developer]!

For this project we are completing our FE development but we enjoyed working with both you and [Up and Running Developer] and will be in touch if opportunities to work together again on other projects come up."

- Fauve Nash, IT project manager at Digital Wave Technologies


"Hello Gents - just wanted to fire off a quick note to say thanks for all your help over the past week. The team here seems super excited to be working with your team and our first successful development project was a huge success for us. Really glad to have your team on-board and we are looking forward to our continued partnership together."

- Patrick Hicks, Sr. Director of IT & Engineering

Railroad Company

"Stan has been an awesome resource on the project. [Our business stakeholder] doesn’t have the expertise or time to manage the developers and handle all of their questions. Stan is really engaged on the project and has been a huge help."

- [Director of IT]

Xobni (acquired by Yahoo!)

"Hey Peter,
Kudos to you and your team. I'm constantly impressed with the quality of work that you guys put together. Plus I love the attitude the guys have around getting things done and being flexible."

- Frank Cort, Vice President of Engineering at Xobni (acquired by Yahoo!)

Future and Focus

"You guys are gold!"

- Steve Ward, Founder and CEO at Future and Focus

Essential Education

thank you EEC
Kind words from a great customer!


thank you SCBWI
SCBWI ice cream delivery


"Hey Peter,

I wanted to drop you a note to let you know how great [Up and Running Developer] was in his help to get [Metrical Client] "up and running" last weekend. [Metrical Client] is a key customer, and they wanted to make a change where their design firm created a new Metrical survey, in isolation of any of the styles on the their site, and when we were ready to push it, it didn't look right at all.

In very little time, and without any warning, [Up and Running Developer] was able to look into this on a weekend(!) and make the necessary fixes so we could push the change live. Without him, we'd have had to have waited until Tuesday, and the customer would have been upset. Thanks to [Up and Running Developer] and you, for hiring him, we had a great experience, and so did our customer.

Thank You!"

- ‎ Aurangzeb Agha, Founder & CEO at Metrical

Drug Database Management Company

"The certification process for [Product Name] has been completed! Our certification rep signed off and is going to submit to their internal certification board for final approval next week. This is a big milestone for us, and I couldn't be prouder of all those involved to get to this point. As mentioned previously, there is still work to be done to wrap up the DEA Audit and other integration pieces, but we can take a moment for a quick breath knowing this piece is out of the way."

- ‎[Development Lead]


"Based on discussions with the client, our new delivery date is January 20th. I’d expect at least one round of bug/issue fixes after that. Based on the great progress you guys have made, I think this is doable. Let me know if you have significant concerns about that date.

I’d like to take a minute to thank you guys for your hard work on this project. I know it's been a bit stressful at times. The timeline has been aggressive on our side as well. But, I’m really impressed with the progress you guys have made so far. There are some fairly complicated aspects to this project, but you guy have jumped in to the deep end and done very well. I specifically told our company president, Dan, that I’m impressed with the work you guys have done. Especially given a few limitations from our side. Thanks for your hard work. We have a final push ahead of us, but I think it is a surmountable mountain. Then, we can hopefully work together on projects that have less intimidating timelines.

I’m always pleased this time of year to work on projects like these, that stand to be of service to so many people struggling with dementia related illnesses. Projects like the DPUK are important steps towards bringing answers and healing to a lot of people. It's an honor to get paid to be a part of that. Thanks for helping us in this work."

- ‎Tim Olsen, CTO at Radiologics (Clinical Research Imaging Startup)

Household Name E-commerce and Catalog Company

"Thank you! I really appreciate everyone’s help. Thanks for working it through on the call today. And Andrew great job on the elegant code!"

- ‎[Co-owner and Technology VP]

Logistics Company

"Hi Peter,

I had reached out this past summer discussing a CRM project. We had gone ahead and continued to the development with our existing provider. Things have not gone smoothly and now we are looking to move the project to another provider. Would you have time for a phone call next week? I am looking to discuss our options. Thank you."

- ‎[Marketing Coordinator]

Design Agency

"First of all, I can't do enough to sing your guys' praises for jumping in and bending over backward for this project. Let's be honest...it's been a mess on our side. We are not in the habit of getting to this point in our projects. It's been hard for us, and I'm sure it's been a difficult one for you all to step into and help to get everything back on track. Though the situation hasn't been easy for us, you guys have only helped, and have gone above and beyond to accommodate our requests and communicate with the whole team. Thank you thank you thank you! Each one of you has really shined in your roles on this and has given it your care and thoughtfulness."

- ‎[Web Services Production Manager]

Drug Database Management Company

A client that manages large medication databases to make hospital systems safer made us quite happy by sending us this remix of a Rasmus Lerdorf thank you.

thank you
Rasmus Lerdorf thank you

Someone in our Sales Network

"Just wanted to get a note off to you and say that you have impressed [recommended company contact] and the people she works with, so keep up the good work!"

- ‎[Referring Sales Professional]

Dagger Analytics

"[Up And Running Developer] is working out very well, as expected. We were wondering whether you might be able to make him available full-time, in the near future? I think we could use him full-time for a good 4-6 months. I realize that might take some time to wean him from existing projects, if you are able to spare him at all.

In addition to a full-time [Up And Running Developer], we would also be interested to bring someone else on board from UAR, if you have someone comparable?"

- ‎Bruce Fein, Legal Director at Dagger Analytics

Design Agency

"Hey Peter,

[‎Creative Director and Partner] asked me to follow up with you on how [Up and Running Developer] is doing. Thanks for checking in. I've made the rounds with the people who are in the trenches with [Up and Running Developer], and the feedback so far is very good. High marks on his front-end capabilities, including the quality of the work as well as his pace of work. I hear that he's been very responsive and communicative, and has been letting the team know if something does take him any longer than expected. His attention to detail has been great, and he's been good at running with tasks without needing too much hand-holding, but knowing when to come back with questions.

So good news all around!"

- ‎[Web Services Production Manager]

AMIA - Informatics Professionals

"Our new site Drupal 7 went well smoothly and cannot say enough. Thank you."

- Miyoung Kim, Web Developer at American Medical Informatics Association (AMIA)

Artsopolis Marketing Partnership (AMP)

"Dang you guys are good. I just appreciate how you guys are thinking ahead on this stuff, where other programmers just add something, but then don’t think through the business logic or the usability. This is exactly why we want to keep pushing more stuff your way."

- Jeff Trabucco, Interim Managing Direct at Artsopolis Marketing Partnership (AMP)


"Hi Pete,

Just wanted to touch base with you. The [Medical Research Council] related work is starting to wind down but I'm anticipating that we'll have some additional work coming soon for a different client of ours. I also have some potential work in my lab at [University] that I'd like to have you guys work on. Would the Up and Running team have time available for that?

BTW, I'm very pleased with the way our working partnership has evolved. You've got a good team."

- Dan Marcus, PhD, Founder, President at Radiologics (Clinical Research Imaging Startup)

Design Agency

"You kept your word and you delivered."

- [Owner of a Creative Design Agency]

Brace Builders

"Thanks for the excellent followup. I've been a commercial rep for the majority of my career and can easily spot a pro. :-)"

- Darryn Flint, Owner at Brace Builders

Community Foundation for the Fox Valley Region

"Very easy to register this way. Took all of one minute. Thanks for making this so painless." (This was stated after Curt tried out our PETS Rotary registration workflow for the first time.)

- Curt Detjen, President/CEO at Community Foundation for the Fox Valley Region

Grace After Fire (http://graceafterfire.org link out - a site dedicated to supporting Women Veterans)

"I am so proud of this site. Logging in is one of the first things I do after awaking each day and one of the last things I do before going to bed. You guys have done such a tremendous job, and I just want to thank everyone involved."

- US Veteran

University of Maryland

"Wow, what a cool report!!"

- Daniel Ramia, Assistant Dean, Finance and Management at the University of Maryland

Portage Health - Annual Report Team

Portage Health did us a great honor by mentioning our team and the importance of our combined efforts in one of their Annual Reports. "Eight months ago, Portage Health teamed with Up and Running, Inc. to create a Web presence that would meet and exceed the expectations of its Web visitors. The Webanauts (a fun moniker for the team of professionals who came together to plan and implement the project) were led by Portage's Webmaster, Jessica Brassard, and Up and Running's project managers, Ian McKilligan and Andrew McKellar. "If you'd like, please click to see where we were mentioned in the report link out, or click to view the full annual report link out.

Horizon Research, Inc.

"(4:02:38 PM) *Alison Bowes:* now what???
(4:04:20 PM) *UAR:* now what what? Looks spectacular, live, ready to go?
(4:04:29 PM) *Alison Bowes:* yes.
(4:04:44 PM) *Alison Bowes:* but what do I do NOW??? I feel too light and floaty :-)
(4:04:51 PM) *Alison Bowes:* what will I do with my time???
(4:05:18 PM) *UAR:* oh? sorry, I have been in upgrade panic mode
(4:05:28 PM) *UAR:* I was worried something died horribly
(4:05:35 PM) *Alison Bowes:* no.
(4:05:39 PM) *Alison Bowes:* it's WONDERFUL
(4:05:42 PM) *UAR:* AWESOME!
(4:05:42 PM) *Alison Bowes:* BEAUTIFUL
(4:05:46 PM) *Alison Bowes:* and...
(4:05:56 PM) *Alison Bowes:* I already have a list of new tickets :-(
(4:06:01 PM) *Alison Bowes:* but not anything wrong
(4:06:09 PM) *Alison Bowes:* just more "brilliant" ideas from the users
(4:06:15 PM) *UAR:* sweet!
(4:06:16 PM) *Alison Bowes:* "it would be really cool if..."
(4:06:26 PM) *UAR:* that is a sign we did a wonderful job!
(4:06:31 PM) *UAR:* that is awesome, I'm so happy
(4:06:31 PM) *Alison Bowes:* well, duh
(4:06:38 PM) *Alison Bowes:* you knew you'd done an awesome job.
(4:06:57 PM) *Alison Bowes:* and now my very tired tushy is going home!
(4:07:15 PM) *UAR:* enjoy your weekend!
(4:07:20 PM) *Alison Bowes:* you too
(4:07:21 PM) *Alison Bowes:* !!
(4:07:24 PM) *UAR:* thanks!"

- Alison Bowes, Senior Research Associate at Horizon Research, Inc.

Web Startup

"We've had the opportunity to talk to a few other developers and it appears a lot of them are not experienced or realistic enough in their quotes. I really feel like you provided the most detailed, honest, and professional quote from all of the other candidates we spoke with, so thank you for that."

- [Business Owner and Web Entrepreneur]

Imagen Multimedia Corp

"Thank you so much! This is working out for me very well, I appreciate your help!"

- Dottie Natal, President at Imagen Multimedia Corp


"(12:10:07 PM) interactivevoicesceo: Did I ever tell you --- YOU Rock!
(12:10:11 PM) interactivevoicesceo: Thanks buddy
(12:10:12 PM) interactivevoicesceo: Later"

- David Ciccarelli, President / Chief Executive Officer at Voices.com

LA Stage Alliance

"Hooray! double hooray! UAR rocks!"

- Douglas Clayton, Director of Programming and Operations at LA Stage Alliance

Michigan Technological University

"Ian, thank you for taking time last week to meet with my students. They were impressed with your overall operation. It gave some of them food for thought -- carving out their own niche and considering a startup venture. And, it's always a personal pleasure to learn more about your company."

- Mari W. Buche, Associate Professor in Management Information Systems at MTU School of Business & Economics

Tiny Design Studio

"Thank you SO MUCH. The site looks great. I officially cut the other developer loose from all projects. As we move forward, I am very grateful to have found you and what I feel will be a solid business relationship."

- Melissa Bauer, Owner at Tiny Design Studio

Web Startup

"It's reassuring to see that your priorities are in the right places. It's clear that you have a business + technical background. Having just the latter doesn't allow you to appreciate the bigger picture. Having just the former doesn't allow you to appreciate the details."

- [Business Owner and Web Entrepreneur]

Portage Health

"Your company is the best - not only in the work they do, but for customer service. Always pleasant to deal with. I always recommend Up and Running to people in need of service."

- Connie Greenleaf, Executive Secretary at Portage Health