Examples of how we serve our clients
Separate from the technical examples included in our portfolio, the below case studies offer glimpses into our relationships and work with various client partners. The projects vary by industry, technology, geography, size, and scope, but a few consistent threads run through each, including: our focus on the customer, our technical competency, and our work ethic. Additionally, all but one involve long-term, multi-year relationships. Though these case studies represent a fraction of our 500+ clients served since 1995, they are emblematic of our approach to all customers and projects.
We would be happy to discuss any of these, or any other past work not listed here, with you at any time. Please contact us for more information.
At the Ready: Up and Running Acts Quickly to Provide Emergency AssistanceAccuQuilt is a leading merchant for fabric cutters, dies, and other quilting and fabric needs. This is a look at our rapid response to a long-time client’s emergency. In this case, recovering missing critical data and preventing future occurrences. When thousands of customer records were suddenly lost, we acted quickly and diligently over a weekend to recover and reinstate them within 48 hours, as well as preventing a recurrence.Read More
Up and Running Flexes its Drupal Skills in the Service of Improved Health Care
Our partnership with American Medical Informatics Association (AMIA) represents two verticals in which we're particularly experienced—health care and professional associations. With over 5,400 members from 65 countries, AMIA operates a public-facing website and several members-only sites with archives, courses, and more. Needing to upgrade and later customize its Drupal sites, but without the budget for a full-time in-house hire, AMIA brought on UAR to scale up and down as needed over the years.
Up and Running Helps FDB Improve the Lives of Patients and the Efficiency of Doctors
We're grateful to have contributed to truly life-saving work in partnering with First Databank, part of the Hearst Health network. UAR played a key role, from prototyping through to QA, in the development of FDB's suite of applications covering the entire lifecycle of patient medication management, including e-prescribing. This work passed Drug Enforcement Administration and Food and Drug Administration audits, as well as met standards established by the The Joint Commission and the Office of the National Coordinator for Health Information Technology’s (ONC) Health IT Certification Program.
(Additional technical detail is available here.)
Henry Schein: Financial Portal for Global Health Care Leader
Our work on Henry Schein's portal for processing large amounts of critical financial data is an example of our repairing and improving upon a pre-existing system. We implemented greater stability and an improved user experience, as well as allowed for compatibility with future updates and enhancements. Our solution—built upon NodeJS, Express, and jQuery, and including unit testing throughout—resulted in a more reliable and accessible product for end users and administrators alike.
Iowa Interstate Railroad eHOS System
A look at our comprehensive employee time recording system for Class 2 railroads, custom-built for Iowa Interstate Railroad (IAIS). Fully compliant with Federal Railroad Administration rules, the eHOS system replaces an infrastructure of paper records and manual processing with electronic records and automated reporting, used for everything from scheduling and car counts to payroll and custom reporting. It improves accuracy, saves time, and increases efficiency in its administration.
Silicon Valley Firm Finds Software Solutions in the Midwest with Up and Running Software
We're proud to have partnered with Metrical since its early days. The San Francisco Bay Area-based analytics and data insight startup is one of several Silicon Valley-based clients whom we work. UAR’s cost, iterative approach, and communication are cited as assets. “Working with people that are nice and courteous and have hard-working Midwestern values is a big plus,” said Metrical’s founder.
Up and Running Partners with Passare: Bringing a New Consumer Focus to the Funeral Industry
A macro, non-technical look at our years-long, multi-team collaboration with Passare. Our partnership with the San Francisco Bay Area-based startup has resulted in an innovative SaaS that serves people in a time of need. (A separate, more technical document is below.)
Up and Running Helps Pioneer the Way in Health Care Trends and Has Been Doing so for a Decade
A look at our more than decade-long partnership with Physicians Insight that began with our building a secure, HIPAA-compliant thermal imaging service for Physicians Insight in 2007. The service allows medical thermographers to post images to a secure website to be read by consulting physicians, all while separating and protecting the privacy of patients, particularly for those patients who are seen by multiple practitioners.
Up and Running Teams with Noted Neuroscientist in Making Research Technology Accessible Worldwide
Our ongoing partnership with Dr. Daniel Marcus, PhD, has covered a range of projects in the field of neuroinformatics, both for his university-related work as well as Radiologics, a private company aiding research institutions worldwide. Our work focuses, among other things, on complex user interfaces, and it contributes to products that aid in research and work related to neural disorders. Additionally, we allow Dr. Marcus and his teams to quickly scale, about which he notes UAR’s "[reliability in] delivering quality work on time without the need for any management on my part."
Up and Running Gets Creative with a Pharmaceutical Giant: Sanofi Genzyme Turns to UAR for Compliance and CRM Data Management
We are honored to have partnered with Sanofi Genzyme, a subsidiary of multinational pharmaceutical giant Sanofi. Along with our customer relation management (CRM) work, we built a custom audience response system (ARS) that worked across all devices so that Sanofi could conduct symposia and enable live participation and feedback from its audiences of health care professionals. In addition to the ARS, we enhanced the client’s legacy code base as well as implemented a series of unit and regression tests to streamline new development. Furthermore, our work ensured Sanofi’s compliance with federal transparency regulations.
Up and Running Joins ScienceLogic in the Clouds, Network Expertise a Valuable Asset in Partnership
This is a look into our work for ScienceLogic, a renowned AI, machine learning, and cloud computing expert. Our primary task was to help build features and components of PowerPacks, a collection of pre-built integrations that extend performance monitoring capabilities and essentially serve as plug-ins for EM7, ScienceLogic’s hybrid IT monitoring platform. This work utilized not only our development competencies, but also our skills in systems management, including low-level work with Amazon Web Services. UAR allowed ScienceLogic to quickly scale as needed before the company transitioned to a more in-house approach.
Up and Running Lends Technical Support to a Mindful Mission in the Modern Era
Our work for Sounds True, a decades-old industry leader in the spiritual and personal growth publishing space, is part of our ongoing emphasis on e-commerce generally and Magento specifically. We partnered in 2013 to help them transition from Java to PHP and in turn Magento. After the migration, we’ve continued to consult and help Sounds True scale as needed for project-based work.
If you want to learn more about our projects please visit our portfolio page.